Additional Information

Transferability of Credits

The transferability of credits and credentials is at the complete discretion of the institution to which you seek to transfer, and may include a transfer fee. At this time, UoPeople does not accept credit transfers, and all programs must be taken in full.

Technology requirements

Students are required to have access to a computer with a reliable Internet connection in order to complete all requirements for a course. Students must also have the ability to save documents and files. Typically, University of the People learning materials are provided to students in either Adobe PDF or Microsoft Office compatible formats. Therefore, students need to be able to open and save documents in these formats as well.
*Note that certain courses, for example computer science courses, may require the installation and use of other specialized software. This information will be listed in the relevant course syllabus

Cancelations policy

A student has the right to cancel this Agreement in any manner and at any time. Cancellation is effective five (5) days after the University receives notification of a student’s cancellation. During this time, you may notify the University that you no longer wish to cancel this Agreement. Notice of Cancellation is effective if it shows that the student no longer wishes to be bound by this Agreement or to continue their attendance at the University. If the student cancels this Agreement, the student shall not be liable to the University and the University shall refund any money paid through attendance at the first class session or the seventh day after enrollment, whichever is later, excepting any non-refundable fees.

Refund policy

The Assessment Fee is not refundable for students who take the exam. Students who drop or withdraw from a course within the required deadline are not required to pay the Assessment Fee.  In addition, students who paid an Assessment Fee but did not complete the Examination will be awarded a refund upon request; the request must be made in writing to [email protected], within 30 days of the end of the Examination Period.

Grading Policies and Practices

The University insures that students are issued grades in a timely fashion and that grades are determined in a manner that is accurate, fair, and consistently applied in accord with established standards. At the conclusion of each term of study, students may check their grades in their unofficial academic record in the Student Portal. Since the unofficial academic record is a permanent record of a student’s academic performance, including course selections, grades, and credits earned toward a degree, it must be correct at all times. Students who believe an error has been made on their academic records should be in contact with the Office of Academic Affairs at [email protected] Students are encouraged to speak to their Course Instructors if they wish further clarification of their grades, would like to discuss their assessments, or are considering requesting a grade change. Students with further complaints regarding alleged unfair or improper grading at UoPeople and who are unable to reach a resolution with their Course Instructor may request a Grade Appeal form from the Office of Academic Affairs.